Question 1

What age is HeroMi designed for?

Accepted Answer

HeroMi is designed for families with children ages 2 to 12+. The content adapts to your child's age, so the language, pacing, and emotional depth are always appropriate.

Question 2

How do I get started?

Accepted Answer

Simply create a free family profile, add your child's name and age, and choose the moment you'd like support with. You'll be guided through your first experience in just a few minutes.

Question 3

Do I need to download an app?

Accepted Answer

Not right now. HeroMi works directly in your browser on any device - phone, tablet, or computer. No downloads, no accounts to manage.

Question 4

How fast do I get the experience?

Accepted Answer

Instantly. Once you choose a moment, HeroMi generates a personalized experience for your child right away. There's no waiting or scheduling required.

Question 5

What does my child actually see?

Accepted Answer

Your child sees a short, age-appropriate guided story or emotional practice. It's calm, visual, and designed to be watched together with you - not as passive screen time.

Question 6

Do I need to be present during the session?

Accepted Answer

We recommend it, especially for younger children. HeroMi is designed as a shared parent-child experience. Your presence helps reinforce the emotional learning and makes the moment more meaningful.

Question 7

How long does a session take?

Accepted Answer

Most sessions are 3 to 7 minutes. They're designed to fit naturally into your day - short enough to feel easy, long enough to make a difference.

Question 8

Can I use it every night?

Accepted Answer

Absolutely. Many families use HeroMi as part of their bedtime routine. Repetition is actually helpful — it builds familiarity, comfort, and emotional regulation over time.

Question 9

Can I use it during the day too?

Accepted Answer

Yes. HeroMi supports moments throughout the day:
• Morning emotional check-ins
• Navigating frustration or transitions
• After-school reconnection
• Bedtime wind-down

Question 10

Does it replace bedtime routines?

Accepted Answer

No — it enhances them. HeroMi adds a calm, emotionally supportive layer to the routines you already have. Think of it as a gentle addition, not a replacement.

Question 11

Is this safe for children?

Accepted Answer

Yes. Every experience is designed to be emotionally safe, age-appropriate, and calming. There's no conflict, no overstimulation, and no advertising. Just gentle, supportive content.

Question 12

Is it overstimulating?

Accepted Answer

Not at all. HeroMi is intentionally designed to be the opposite of overstimulating. The pacing is slow, the visuals are soft, and the tone is calm. It's meant to help children regulate, not excite.

Question 13

Is it created with child psychologists?

Accepted Answer

Yes. HeroMi's approach is developed alongside child psychologists and emotional development experts. The content is grounded in attachment theory, co-regulation, and age-appropriate emotional learning.

Question 14

How is it different from regular kids' content?

Accepted Answer

Most children's content is designed to entertain. HeroMi is designed to support. It helps children name feelings, practice calming strategies, and build emotional habits — with parent guidance built in.

Question 15

Do you store my child's photo?

Accepted Answer

No. We do not collect, store, or use any photos of your child. The only information we ask for is a name and age to personalize the experience.

Question 16

Is my data safe?

Accepted Answer

Yes. Your data is encrypted and stored securely. We follow strict privacy standards and never share your information with third parties.

Question 17

Can I delete my data?

Accepted Answer

Of course. You can delete your family profile and all associated data at any time. We believe your information belongs to you.

Question 18

Will this actually help with meltdowns or bedtime?

Accepted Answer

Many families report calmer bedtimes and smoother transitions within the first week. HeroMi gives children tools to name and manage their feelings, and gives parents clear scripts for the hardest moments.

Question 19

How is this different from just watching a video?

Accepted Answer

HeroMi is interactive, personalized, and designed for parent-child co-use. Unlike passive video watching, it includes:
• Age-adapted emotional guidance
• Parent scripts for after the session
• Follow-up calming practices
• Progress tracking over time

Question 20

What results can I expect over time?

Accepted Answer

With regular use, families typically see children who can better name their feelings, calm themselves more independently, and navigate hard moments with less distress. Parents feel more confident and less reactive.

Frequently Asked Questions

Getting Started

How It Works

Usage and Routines

Safety and Psychology

Privacy and Data

Value and Outcomes

Still have questions?